Return & Refund Policy

At People’s Victory Leather Co., we pride ourselves on providing top quality, handmade leather goods, and we want every customer to be happy with their purchase.

If you are unhappy with your product, please contact us at pvleatherco@gmail.com to start a return. You must contact us within 7 days of receiving your item.

What we need from you:
To process a return, exchange, or warranty claim, we require:

• A valid proof of purchase (order number or receipt)

• Clear photos (and video, if applicable) of the issue

This helps us properly evaluate your request and get you the right resolution as quickly as possible.

If the Issue Is Our Mistake

If the issue is a result of our error: such as an incorrect item shipped, a workmanship defect, or damage caused by our packaging — we will:

• Cover the cost of return shipping

• Provide a full refund or replacement at no additional cost to you

We want to make this right, no extra hoops required.

Standard Returns (Change of Mind, Sizing, etc.)

If the product is unused and in re-sellable condition:

• We can offer an exchange or a full refund minus shipping costs

• Customer is responsible for return shipping costs

Upon receiving your returned product, it will be assessed for wear and condition:

• If used or not in re-sellable condition at retail price, we will offer a partial refund

• If you are dissatisfied with the refund offered, we can ship the item back to you

Final Sale Items

The following are final sale and not eligible for return or exchange:

• Discounted/sale items

• Custom-made or personalized products

Special Edition & Limited Leathers

Special edition releases and special/limited leathers are made to order in limited supply. In addition to the policy above, a 15% restocking fee applies to all returns of these items.

This fee does not apply if the return is due to our error.

Shipping Your Return

We recommend using a trackable shipping method for all returns, as we cannot guarantee receipt of untracked packages.